Terms of service
Terms of Service
These terms of service set out the rules on which Hemlund gives access to its website, products and all related services for customers in the United States and the United Kingdom.
Overview This website is owned and operated by Hemlund. In these terms, "we", "us" and "our" refer to Hemlund. By using our website or buying any product, you accept these terms. They apply to all users of the website, including visitors, customers, suppliers and contributors. If you do not accept them, you must stop using the website and its services.
1. Online store terms You confirm that you are of legal age in your jurisdiction (the United States or the United Kingdom) or have the consent of a parent or guardian to use this website. The Services may not be used for unlawful purposes or in breach of applicable law. Violations can lead to immediate suspension.
2. General conditions We reserve the right to refuse service to anyone at any time. Your information (excluding card details) may be transferred unencrypted across various networks. Card information is always encrypted during transfer.
3. Accuracy of information We do not warrant that the information on the website is entirely accurate, complete or current. The material is provided for general use and should not be the sole basis for making decisions.
4. Changes to services and prices Product prices and services may be changed or discontinued at any time without prior notice.
5. Products and services Certain products or services may be available online only and may be subject to limited stock. Returns and exchanges are governed strictly by our return and refund policy.
6. Billing and account information We may refuse, cancel or limit an order at our discretion. You must provide complete, accurate and current information for all purchases and account registrations.
7. Third-party tools and links We may give access to optional third-party tools or links to external websites. These are provided without warranties, and Hemlund is not responsible for their content, policies or functionality.
8. User feedback and submissions By submitting comments or content, you grant Hemlund a non-exclusive, royalty-free right to use and distribute the material. The content must not be unlawful, offensive or harmful.
9. Personal information All personal information submitted is governed by our privacy policy.
10. Errors, omissions and prohibited activities
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Updates: We may correct errors or update the website content at any time without prior notice.
- Prohibited use: You may not use the website for unlawful acts, infringe the rights of others, transmit malicious software or interfere with the security and functionality of the website.
11. Disclaimer of warranties and limitation of liability We do not warrant that the website will operate uninterrupted or error-free. To the extent permitted by law, Hemlund is not liable for indirect, incidental or consequential damages. This does not affect your statutory consumer rights.
12. Indemnity and severability You agree to indemnify and hold Hemlund harmless from claims arising from your breach of these terms. If any provision is found to be unlawful or unenforceable, the remaining provisions continue to apply.
13. Termination and entire agreement These terms remain in force until terminated by either party. We may suspend access in the event of violations. These terms, together with the policies published on the website, make up the entire agreement between you and Hemlund.
14. Governing law These terms are governed by the laws of Sweden.
15. Updates to these terms of service The most recent version of these terms is always available on this page. We may revise or replace parts of these terms by publishing updated versions on the website.
Contact information
Store name: Hemlund
Address: 38 Rochester Row, Greater, London SW1P 1LE
Email: support@hemlund.se
Phone: +46 76 596 87 23
Customer service hours: Monday to Sunday: 9:00 – 17:00 (GMT)
Response time: We aim to reply to every inquiry within 1–2 business days.